"An initial AI response went out at 3:30 a.m. because that’s when the lead came in. This customer was probably working the night shift. I wouldn’t have responded to his email until 9 a.m. in the morning, and he wouldn’t have responded to my email until after 5 p.m. when I would have already left the dealership. It would have just been a constant battle trying to get ahold of this customer on his schedule. But we had Julia (the name of the AI) reach out and set the appointment for a date that works for the customer - and this all happened in the first day that we went live, overnight! This is a perfect example of why we needed this tool and why we see a lot of value in this moving forward!"
Mason Parker Ashland Motors | Marketing Director